This Privacy Policy explains how Cayo AI ("we", "us") collects, uses and protects information when you use the Cayo AI mobile application and this website (together, the "Services").
1. Information we collect
- Account information such as your name, email address and sign-in details.
- Profile and goal information you choose to provide, such as age, height, weight and health goals.
- Health and activity logs you record, including meals, food photos, calories, macros, water, steps and sleep.
- Device and usage information such as device type, operating system, app version and diagnostic data.
2. How we use information
- To provide core features, such as analysing food photos and showing your nutrition and progress.
- To personalise targets and insights based on your goals.
- To maintain, secure, troubleshoot and improve the Services.
- To communicate with you about your account and important updates.
3. Food photos and AI processing
When you scan food, the image is processed to identify foods and estimate nutritional values. Results are estimates and may not be fully accurate.
4. Sharing
We do not sell your personal information. We may share information with service providers who help us operate the Services (for example hosting, analytics and AI processing), under obligations to protect it, or where required by law.
5. Data retention
We keep your information for as long as your account is active or as needed to provide the Services. You can request deletion of your account and associated data at any time.
6. Your choices and rights
Depending on where you live, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain processing. You can exercise these rights by contacting us.
7. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure.
8. Children
The Services are not directed to children, and we do not knowingly collect information from children.
9. Not medical advice
Cayo AI is a general wellness tool and is not a medical device. It does not diagnose, treat or prevent any condition.
10. Changes
We may update this policy from time to time. We will update the date above when we do.
11. Contact
Questions about this policy? Contact us through the support option in the app.